We meet organizational, contractual and technological security measures in order to ensure that the rules of data protection laws are observed to preserve the processed personal data from accidental or intentional manipulation, loss, destruction or unauthorized access.
For contact options with us, we refer to our imprint.
TLS encryption with https
We use https to transmit data encrypted on the internet. By using TLS (Transport Layer Security), an encryption protocol for secure data transmission over the Internet, we can ensure the protection of confidential data.
Basic information on data processing
We only process personal data of users in compliance with the relevant data protection regulations in accordance with the requirements of data minimization and data avoidance. This means that the data of the users will only be processed in the presence of a legal permission, in particular if the data for the provision of our contractual services as well as online services are required or prescribed by law or if there is a consent.
Collection and processing of personal data
• On the one hand, data of users are captured by e.g. voluntarily completing our contact form.
• Other data, especially of technical nature (browser, operating system, etc.) are automatically collected by our IT systems (for example, server log files).
• The provision, execution, maintenance, optimization and security of our services
• Ensuring effective customer service and support
When contacting us (by our request or booking form, by e-mail or by phone) the information of the user is stored for the purpose of processing the request and in the event that follow-up questions arise. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we can not conclude a contract with you. Stored personal data will be deleted if the intended use is fulfilled (for example, completed processing of your request), if deletion does not conflict with any retention requirements, if you request us to delete them, or if you revoke your consent to storage.
A transfer of data to third parties does not take place, except of the transmission of the credit card data to the unwinding bank / payment service provider for the purpose of debiting the stay price in case of non-cash payment, to the tourist registration office when staying in our accommodation, to our tax advisor / our accounting department to fulfill our tax law Obligations, as well as in the case of legal disputes to our legal advice.
In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years).
Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art 6 I lit a DSGVO (consent) and / or Art 6 I lit b DSGVO (necessary for fulfillment of the contract) of the GDPR. You can revoke your consent at any time - this is an informal message by e-mail (see imprint) to us.
Collection of access data server log files
We collect and store information about every access to the server on which this service is located (so-called server log files), which the user's browser automatically transmits to us.
Access data includes:
Name of the retrieved website, files, Date and time of retrieval, transferred amount of data, Message about successful call, Browser type and version, the operating system of the user, Referrer URL (the previously visited page), IP address and the requesting provider.
We use this log data without assignment to the person of the user or other profiling according to the statutory provisions only for statistical evaluations for the purpose of operation, security and optimization of our online offer. However, we reserve the right to retrospectively check the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases.
The procedure is different depending on the browser, the best you are looking for the instructions in Google with the search term "delete cookies chrome" or "disable cookies chrome" in the case of a Chrome browser or exchange the word "chrome" against the name of your browser, eg , B. edge, firefox, safari off.
We use Google Maps from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) after your consent on our website. By using the features of this card, data will be transmitted to Google. To see what data Google collects and what this data is used for, visit https://www.google.com/intl/en/policies/privacy.
Rights of users and deletion of data
Users have the right to receive information about the personal data stored by us free of charge upon request.
In addition, users have the right to correct inaccurate data, revoke consent, block and delete their personal information, and to file a complaint with the appropriate regulatory authority in the event of unlawful processing. In Austria this is the data protection authority: https://www.dsb.gv.at.
The data stored with us are deleted as soon as they are no longer necessary for their purpose and the deletion does not conflict with any statutory storage requirements.